TERMS & CONDITIONS
ELSK.COM is operated by ELSK ApS. Elsk ApS is based at Vinkelsti 18 in Klitmøller, 7700 Thisted, Denmark. Our VAT and company number is 35227199.
All content on this site is protected by copyright. You may print and download extracts of the site for your own personal use. No part of this site may be reproduced or stored in any other form without our written consent. No part of this site may be used on any other website or any other medium without our written consent.
Orders are normally shipped within 2 days of order placement and this will usually mean the order is delivered to your address within 7 working days. We will do our best to deliver your order as soon as possible. We aim to fulfill your order by the delivery date set in the Dispatch Confirmation. If no delivery date is specified, we will try to deliver within a reasonable time of dispatch. Delivery dates and times are not guaranteed. Ownership of the products will only pass to you, when we have received the full payment.
When you have placed an order with us, you will receive an email acknowledging that we have received your order. You order constitutes an offer to us to buy a product. All orders will be subject to acceptance by us and subject to availability. We will be confirming such acceptance to you by sending you an e-mail that confirms that the product has been dispatched. The contract that will be formed on behalf of our acceptance, will only relate to those products whose dispatch we have confirmed. We will not be obliged to supply products which may have been part of your order until the dispatch of such products has been confirmed in a separate dispatch confirmation.
By making a purchase through our site, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.
The prices stated on our site, exclude delivery costs unless otherwise stated. The prices include VAT.
Despite our best offers, it might happen that some of the products listed on our site are incorrectly priced. We will verify prices as part of our dispatch procedures. In the unlikely scenario that a product is incorrectly priced, we will only ship the product if the correct price is lower than the stated price. If a products correct price is higher than what is stated, we will either contact your for instructions before shipping the product or reject your order and notify you of this. If a pricing error occurs that is an obvious error and unmistakeable, we are under no obligation to provide you the product at the incorrect price.
We uses Paypal for accepting payment and orders by credit card. Paypal is the worlds leading payment gateway and offers a highly secured service. Thus, ELSK does not obtain your credit card details.
When paying through Paypal, you do not need to have an account with them. You can of course also register an account with them or use an existing account.
Paypal process the payment and forward the funds to us. When you payment has been processed, you will get an e-mail confirmation from Paypal. For Paypal terms and conditions, please visit their website at www.paypal.com.
100 Days Return Policy
Beside your Statutory Rights, we offer a 100 Day Return Policy.
If you should wish to return a purchase and get a refund or exchange it to another product, you can send the goods back to us within 100 days of receiving it. This opportunity to return your purchase within 100 days, is only valid if the goods are not used are returned to us in their original condition.
The goods must be returned with their original and undamaged packaging.
When you are trying on clothing, please do handle the product with care. You should not use force and do make sure that you are not wearing perfume, a deodorant or make-up that will leave leave a scent or marks on the item.
In the unlikely event, that you have received a faulty or incorrect product, please contact us quoting your order reference and contact details. Please also describe the error and whether you require a return or a replacement. We will then advise on how to proceed.
Upon receiving the product, we will inspect it and issue a refund or a replacement (as requested) if appropriate. This is subject to our confirmation of the fault.
We will usually refund your money, using the same method originally used by you to pay for your purchase. We will usually do this, within 5 days of receiving the items you have returned to us.
Should you wish to return a product, you must complete the return form that is included in the package with your products.
Returns must be send to the following address:
As the item is your responsibility until it reaches us, we recommend that you send the parcel with a delivery service that insures you for the value of the items you are shipping. Whatever costs you will incur in returning the item to us, is to be held by yourself. However, were the goods faulty and this is confirmed by us, we will pay the cost of shipping back the product. If you are shipping back faulty products, please do so according to the written instructions you will receive from us.
We do out best to ensure that the items on our site, the terms and the content are described as accurately as possibly. However, there may from time to time be typographical errors or inaccuracies. There may also be slight variations in style or color reproduction. The actual colors you will see, will depend on your monitor and therefore we are unable to guarantee that your monitors, will reflect the color of the actual product being delivered to you. To the extent that the law permits it, we are not to be liable for any claims either direct or in terms of loss relating to the accuracy of the information contained on this site.
Our liability for losses you suffer as a result of us breaking the agreement between us, is strictly limited to the purchase price of the product you have purchased. Neither are we responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us.
We are not to be liable or held responsible for any failure to perform, deliver or delays in delivery, that is caused by an act that may be deemed as being Force Majeure.
By using our site, you accept that communication between us will be mainly electronically and by use of e-mail. For contractual purposes, you agree that e-email is the means of communication and that all contracts, informations and other communication that we provide to you by e-mail, comply with any legal requirements. This condition will not affect any of your statutory rights.
Jurisdiction and Law
Contracts for the purchase of goods through our site and any dispute arising in connection with this, will be governed by Danish law. All disputes or claims shall be subject to the jurisdiction of the courts of Denmark.
At ELSK we handle your personal informations in the strictest confidence. We will never give your personal information to third parties. We protect your privacy in accordance with the Data Protection Act 1998. You are entitled to ask for a copy of what personal information we might have stored about you. To do so, you have to contact us in writing by using the details at the “Contact us” address on our site. We may contact you from time to time to tell you about our products and services. If you do not want us to do so, you can choose to opt out by indicating this when submitting forms on our site or by writing or emailing us.
We, our representatives and sub-contractors, may use the personal information you provide us with, for the purpose of dealing with your order, dealing with queries and for the purposes of record keeping. You consent to such use.
If a third party acquires a substantial or all of our assists, you consent to us transferring your personal information to this third party.
Our site has numerous security measures in place to prevent misuse and loss of information under our control. We cannot, however, guarantee that the measures are or will remain sufficient. We will use all reasonable endeavors to protect the data you provide us with. The use of this site is at your own risk and you are personally responsible for your use of the site and the communication between us. We do our best to ensure the site is free from viruses. It is your responsebillity to use the right tools for using this website.
In case you do not want your visit on our site to be tracked, you can set your browser or firewall to disable and delete cookies.